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How to File a Complaint with the Police Complaint Authority

  • A Complaint can be filed in PCA, on your own and in an authority existed in your nearby area/district.
  • The complaint can be filed by any other person who has witnessed any misconduct committed by the police.

To file a Complaint

First of all, you should make a contact to PCA and ask for a prescribed Format in which a person can submit the complaint. A person can send a complaint via Post, Fax or submit it in person.

Note: The complaint is needed to be filed or lodged as quickly as possible after the incident.

The Complaint should be in writing and must include:

  • Name
  • Address
  • Contact Details

You need to describe the incident like;

  • What Happened;
  • When it Happened;
  • Against whom you are complaining about, describing the name, address of the police station where the police official exists;
  • What was said or done;
  • Whether someone else was present at that time, who witnessed the incident when it was taking place and if any contact details you have of them.
  • Describe the Loss or Damage incurred by you.

You can also attach any relevant documents which can make your complaint stronger, Documents Like:

  • Photographs showing of the Incident, or
  • Photographs of the Injuries or Damage incurred;
  • Medical Report or any Certificate issued by doctor subjecting the nature of the injuries if any inflicted upon;
  • Evidence of Station Diary.

Prior to the Submission of the complaint, always keep a copy of the complaint and the documents, and in case you have submitted it in person always take a receipt with a date stamped on it as a record, and if you submit your complaint by registered post, always keep a receipt of the same safe. As all these receipts and the copies will work as a proof to acknowledge that you have sent the application being sent by the authority.



In the end, it states that no one is above the law, and all the citizens are equal under the eyes of the law.

And whenever people face such kind of Atrocities they should always keep in mind that there is a need to have a self-awareness of the laws as the remedies provided to them or whenever facing such kind of situations always consult a Lawyer,

Apart from all of this, there is also a provision under Article 226 of the Constitution of India, to file a writ petition in the High Court,

The Court here issued the guidelines, as needed to be recorded to create a level of transparency in their work while addressing the same whenever, there is state of conflict founded and by abiding through Chapter XII of the Code of Criminal Procedure and the Police Act which explicitly states that every activity related to investigation and as well as the other activities should have a written record in the police diary or general station diary.

By abiding through the Guidelines here the Police Officials not only create a level of transparency as well as it will create a faith on the Police Authorities as well as it will deplete the amount of time which is given by the court, to entertain such kind of cases which are just being created because of misconducts on the behalf of a Police Personnel, as well it will give opportunity to the court to address more cases which require much more important time of the court.

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